Customer Reviews
Rated 4.9★ by Queens Homeowners
Our reputation is built one honest job at a time. Here's what 28+ neighbors say about working with J&S HVAC Expert.
Reviews
Real Words From Real Neighbors
4.9 out of 5
·Based on 28 Google reviews
“They did a great job! Came in and repaired all the faulty wiring, installed the thermostat and the ducts, and everything works flawlessly. My house has never felt so comfortable. Very professional and skilled work. I would definitely recommend and use them again.”
“I hired J&S HVAC to install a mini-split AC/heating system. Fernando was very professional and experienced. The way he explained everything caught me by surprise — I'd had a system put in before and those guys never explained in detail. The cleanup after himself was remarkable. Thank you, Fernando!”
“We called J&S HVAC after our mini-split fell during a construction project. Technician Fernando arrived promptly and troubleshooted immediately. He re-installed our mini-split correctly (the previous installer never attached the heat element), mounted it, cleaned it and added refrigerant. Finally someone you can trust who knows what they're doing. Fernando is an expert in his craft!”
“I hired J&S HVAC Experts to install 4 mini-splits in a 2nd-floor apartment. Fernando made really good suggestions on units and placement, and everything was installed in a timely fashion. I was nervous having this done while people were living in the space, but the team was respectful and tidy — it's like they were never there. Highly recommend!”
“I am extremely happy with the service I received from J&S. He was punctual and efficient as he assessed the repairs needed, and the work was meticulously completed. I'll recommend J&S to anyone. Great experience — thank you!”
“I had such a wonderful experience with J&S HVAC Expert Inc. Their technicians were extremely professional and answered all the questions and concerns I had. I've been referring them to all of my friends and colleagues since. Highly recommend!”
“These guys know their stuff! Knowledgeable, professional, punctual, and willing to go the extra mile to get your installation done correctly and on time.”
“I was very pleased with the service. The job was done in a timely manner, and Fernando explained step by step what was needed to get it done. I'll definitely recommend Fernando to family and friends. Thank you for your hard work and effective service.”
“Very knowledgeable — he asks questions to better serve the client and gives various options so you can make the most informed decision. I refer them to everyone looking for these services.”
The Common Threads
What Queens Homeowners Tell Us Matters Most
Read enough of our reviews and the same things come up again and again. These aren't slogans — they're the reasons neighbors call us back and send us to their friends.
They actually show up — fast
When the heat quits on a Sunday or the AC dies in a heat wave, customers tell us we answered the phone, gave a real arrival window, and kept it. Same-day help when it counts.
Honest, no scare tactics
The line we hear most: they explained what was actually wrong, showed the failed part, and didn't push a replacement we didn't need. Straight answers and a written price first.
Everyone understood the work
Because our team is bilingual, homeowners — and their parents, boards, and supers — get the diagnosis and options clearly in English or Spanish, with nothing lost in translation.
Fair pricing, no surprises
Reviewers point to line-item estimates and invoices that matched the quote. No mystery fees, no upsell you didn't agree to — just the work you approved.
Clean, careful work
From protecting floors in a brownstone to hauling away the old unit, customers notice that we treat the home with respect and leave the space cleaner than we found it.
Work that holds up
Our 4.9-star average comes from repairs and installs that keep performing — and from a team that stands behind the job and picks up the phone if a question comes up later.
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Licensed & insured · EPA 608 certified · 4.9★ (28 reviews)